BedPlanet.com | Daybed Bedding Shipping

Shipping

Delivery times can vary for each product based on the delivery location and the size of the product. Due to the size of some products, ground shipping may be the only shipping method available.

How is my total delivery time determined?
The total delivery time for your order is calculated from the time your order is placed until the time you receive it. The diagram below shows how the Total Delivery Time is broken down into pre-ship processing time and shipping time.

Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order and in some cases, custom build the product.

Shipping time is measured from when your order leaves the warehouse to when it arrives at your home or office.

How Much Does Shipping Cost?

Bed Planet offers FREE SHIPPING on all orders shipping within the Contiguous U.S. If you live in Alaska or Hawaii please call us for a shipping quote.

How Long Will it Take to Receive my New Purchase?

Product Category	Pre-Ship Processing Time	Shipping time	Freight Company
Daybeds, Iron Beds, Canopy Beds, Headboards, Platform Beds, Wood/Wicker/Leather Beds, Wood & Metal Beds, Futon Frames, Bunk Beds, Kids Beds, Accessories	2 Business Days	3-5 Business Days	American West Freight Company www.awest.com (800) 788-4534 x1503 Customer is Called for an Appointment
Daybed Bedding	5-7 Business Days	2-3 Business Days	DHL www.dhl.com (800) 225-5345
Mattresses	2-3 Business Days	2-5 Business Days	UPS Freight www.ltl.upsfreight.com (800) 333-7400 Customer is Called for an Appointment
Bedroom Sets	2 Business Days	3-7 Business Days (White Glove = +3 Days)	UPS Freight www.ltl.upsfreight.com (800) 333-7400 Customer is Called for an Appointment

All items will be delivered to your ground floor entrance of your home. If you reside on a second floor, please make arrangements to have your item brought upstairs. There is an optional 2nd floor delivery charge offered by the freight company. Please call our customer service hotline at (888) 996-9890 to receive a 2nd floor price quote for your particular item.

Bed Planet offers offers a White Glove Delivery Service for an additional charge. White Glove Delivery Service offers a complete in-home delivery of your new purchase. The delivery company will use a 2 person crew, take your merchandise out of the box and place it in the room of your choice (bring your product up or down up to 2 flights of stairs), providing the room is clear where you want the new furniture placed. They will also perform some minor assembly (up to 30 minutes) and remove the empty boxes from your home. Since the White Glove Delivery Service results in a local crew doing this portion of your delivery, please allow an additional 3 business days for delivery.

Orders that are cancelled after they have shipped from our facility will be charged the shipping charge to and from your residence and a 15% re-stocking fee. If you are moving please be sure to give us the new address to avoid any additional fees the shipping company may impose.

Damaged Upon Arrival

Bed Planet understands that any product can get damaged in transit. That is why we created our No-Hassle Quick Replacement policy. Inspect all of your boxes upon delivery. If your item arrives damaged, just refuse delivery of that item, make a note on the drivers paperwork, then give us a call and we will ship the replacement item out to you within 48 hours* at no additional charge.

*providing the item is in stock.