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Free Shipping on Everything

How Orders Are Shipped

Depending on the size of the items, the following shipping method will be used. Please note that our standard shipping refers to Parcel Services or Truck Freight unless specified otherwise in the product description.

  • Standard Shipping: Parcel Services
    The selected parcel service (UPS, DHL, FedEx, or USPS) delivers your merchandise to your home or place of business and places it at the front area of your workplace or front door of your home. This service has weight and cube restrictions and not all of our items can move in this manner.

  • Standard Shipping: Truck Freight/Common Carrier (Free Curbside Delivery)
    Most of the furniture we sell are simply too big or too heavy for a regular Parcel Services to handle. A trucking company (or commonly known as a common carrier) is the delivery method of choice for furniture. The carriers will only unload the furniture to the first dry area in your home. Please make sure that you have adequate help to move the furniture.

  • White Glove Delivery
    White glove delivery is an extra service that will deliver and set up your new furniture for you. This service is available for an additional fee on most occasions. Please email us at info@bedplanet.com for details.

Where does BedPlanet.com Deliver?

We deliver anywhere in the continental United States (Excludes Hawaii & Alaska) for FREE. If you live in Hawaii or Alaska please give us a call for a shipping quote. We currently do not deliver internationally at this time. More information regarding our delivery and service times is available below, but should you have any questions please give us a call at 888-996-9890 and we would be happy to answer any questions.

Inspect All Boxes Upon Delivery

Please inspect the boxes of your new furniture upon delivery of your order. If you notice any slight damage to the packaging that you think might affect the furniture, please mark it in the receipt or bill of lading with a clear description of the nature of the damage. If the boxes are severely damaged, please refuse the shipment and make a notation on the freight bill that there was significant visible damage. Your signature on the receipt is your acknowledgment that your merchandise is satisfactory and delivered as ordered. In the event that you order arrives damaged or if you have any concerns regarding any aspects of the delivery, please email us immediately at info@bedplanet.com or call us at 888.996.9890 for a resolution.

Please note that you do need to inspect the boxes when receiving the merchandise. If the box is damaged and it is not noted on the delivery receipt, we will not be responsible to replace or fix the merchandise. Please keep the original packaging as it is required for us to process the claim.

Mattress Deliveries

  • Free Delivery – Free curbside delivery is included in all mattress purchases. Select models include White Glove Delivery. See product detail pages for more information.
  • Service Level – Curbside Delivery gets your purchase to your Front Door. In the case of apartments, curbside delivery will get your purchase to the entrance of the building.
  • Time Table– From the time of order, you will receive your mattress in 1-2 weeks anywhere in the continental United States (Hawaii & Alaska Excluded) that is road accessible. Remote locations may take longer.
  • Furniture & Bedding - Any furniture and bedding purchased at the same time will ship separately as our furniture and mattresses are stored in different warehouses. If you would like everything delivered at the same time please give us a call at the time of order. Bedding purchases are shipped via UPS.
  • Scheduling – In the case of white glove delivery, the delivery company will contact you to schedule a delivery window that works for you. (Usually 24 hours in advance). Please have the room clear that you wish to have your purchase set up in.

Furniture Deliveries

  • Free Delivery – Free curbside delivery is included in all furniture purchases. Select sets include White Glove Delivery. See product detail pages for more information.
  • Service Level – Curbside Delivery gets your purchase to your Front Door. In the case of apartments, curbside delivery will get your purchase to the entrance of the building.
  • Time Table– From the time of order, you will receive your furniture in 7-10 days anywhere in the continental United States (Hawaii & Alaska Excluded) that is road accessible. Remote locations may take longer.
  • Furniture & Bedding - Any furniture and bedding purchased at the same time will ship separately as our furniture and mattresses are stored in different warehouses. If you would like everything delivered at the same time please give us a call at the time of order. Bedding purchases are shipped via UPS.
  • Scheduling – In the case of white glove delivery, the delivery company will contact you to schedule a delivery window that works for you. (Usually 24 hours in advance). Please have the room clear that you wish to have your purchase set up in.

Bedding Deliveries

  • Free Delivery – Free Shipping is included on all bedding, pillows and mattress accessories
  • Service Level – All purchases are shipped directly to you via UPS or FedEx (depending on the manufacturer). These are sent via ground delivery. Please allow 3-10 business days for delivery. We will provide you with a tracking number.
  • Stock Delays – Some items may go out of stock before we can get your order in, in this case we will contact you with an estimated restock date. If you do not want to wait, you may cancel the order without incurring any restocking fees.

International Deliveries

We do not currently ship anything outside of the continental US. If you have any questions please give us a call at 888-996-9890.

What is White Glove Delivery?

White Glove Delivery Service is a complete in-home delivery of your new purchase. We use a 2 person crew, take your merchandise out of the box and place it in the room of your choice (and will bring your product up or down up to 2 flights of stairs), providing the room is clear where you want the new furniture placed. Your furniture or massage chair will be fully assembled and ready for use when our white glove professionals deliver your order. All boxes and trash will be removed.

Free Delivery for all order within the Continental US

Shipping Information

  • Bedplanet.com offers Free Shipping on all orders to the continental U.S.
  • Large and Oversized items are shipped via common carrier
  • Smaller orders may ship via UPS, FedEx, or USPS
  • White Glove delivery service is offered for most products. Call for a quote if price isn't listed
  • For White Glove Delivery, you will be contacted to schedule a delivery window.
  • Additional Information on our Shipping Rates & Policies
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