- Adjustable Beds
- Beds & Furniture
- Bed Accessories
- Massage Chairs
- Floor Model Deals
- On Sale
Depending on the size of the items, the following shipping method will be used. Please note that our standard shipping refers to Parcel Services or Truck Freight unless specified otherwise in the product description.
Standard Shipping: Parcel Services
The selected parcel service (UPS, DHL, FedEx, or USPS) delivers your merchandise to your home or place of business and places it at the front area of your workplace or front door of your home. This service has weight and cube restrictions and not all of our items can move in this manner.
Standard Shipping: Truck Freight/Common Carrier (Free Curbside Delivery)
Most of the furniture we sell are simply too big or too heavy for a regular Parcel Services to handle. A trucking company (or commonly known as a common carrier) is the delivery method of choice for furniture. The carriers will only unload the furniture from their truck and leave at the street level. In some cases if it's easy for them to maneuver their truck they will bring it inside a garage. It would be up to you to have help bringing it into your house and setting it up. Please make sure that you have adequate help to move the furniture.
White Glove Delivery
White glove delivery is an extra service that will deliver and set up your new furniture for you. This service is available for an additional fee on most occasions. Please email us at firstname.lastname@example.org for details.
If the driver comes out to deliver your items and you are not home for your scheduled time, there will be a $75 attempt fee. If we do not collect this fee the product will not be delivered and all shipping charges associated with the purchase and our re-stocking fee will be charged.
We deliver anywhere in the continental United States (Excludes Hawaii & Alaska) for FREE. If you live in Hawaii or Alaska please give us a call for a shipping quote. We currently do not deliver internationally at this time. More information regarding our delivery and service times is available below, but should you have any questions please give us a call at 888-996-9890 and we would be happy to answer any questions.
Plus, we work with National Shipping Partners with years of experience and reliable service. They deliver items personally and handle with care when you choose the White Glove delivery option.
It is the customer's responsibility to make sure the products will fit in their home. Will the furniture fit through all doorways? Will your hallway size allow our team to fit through with the product/ Will the furniture fit up your stairway? Will the furniture fit into the room? For apartment buildings or homes with elevators, it is important to measure the elevator interior height, elevator opening and opposite wall distance.
Please inspect the boxes of your new furniture upon delivery of your order. If you notice any slight damage to the packaging that you think might affect the furniture, please mark it in the receipt or bill of lading with a clear description of the nature of the damage. If the boxes are severely damaged, please refuse the shipment and make a notation on the freight bill that there was significant visible damage. Your signature on the receipt is your acknowledgment that your merchandise is satisfactory and delivered as ordered. In the event that your order arrives damaged or if you have any concerns regarding any aspects of the delivery, please email us immediately at email@example.com or call us at 888.996.9890 for a resolution.
Please note that you do need to inspect the boxes when receiving the merchandise. If the box is damaged and it is not noted on the delivery receipt, we will not be responsible to replace or fix the merchandise. Please keep the original packaging as it is required for us to process the claim.
We do not currently ship anything outside of the continental US. If you have any questions please give us a call at 888-996-9890.
White Glove Delivery Service is a complete in-home delivery and setup of your new purchase. We use a 2 person crew, take your merchandise out of the box and place it in the room of your choice (and will bring your product up or down up to 2 flights of stairs), providing the room is clear where you want the new furniture placed. Your furniture (massage chair, adjustable base, etc.) will be fully assembled and ready for use when our white glove professionals deliver your order. All boxes and trash will be removed.
See a video of our Signature White Glovery Delivery below: