Serta® Motion Perfect IV® Adjustable Base
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Serta® Motion Perfect IV® Adjustable Base
Warranty Options
Serta
FREE Manufacturer’s Warranty
2-Year Hassle Free Warranty
Your adjustable base is warranted by the manufacturer against defects in materials or workmanship for a period of two years from the date of purchase to the original Purchaser. During such time, the manufacturer will repair or replace, at no cost to the original Purchaser, any warranted part(s)* found to be defective by the manufacturer, in its sole discretion. This includes all pre-authorized labor and transportation costs incurred with the repair or replacement of any part found to be defective.
5-Year Warranty on Parts
During year 3 through 5 from the original purchase date, the manufacturer will replace any part on the adjustable base found to be defective by the manfacturer, to the original Purchaser. The manufacturer’s liability is limited to the replacement of the defective electrical/mechanical part(s)* ONLY with the Purchaser responsible for all service, installation, and transportation cost of said part(s).
10-Year Limited Warranty
Notwithstanding the above, the manufacturer extends a 10-year warranty on mechanical base parts found to be defective on a limited basis as defined herein. Specifically, the manufacturer warrants that for a full 10 years from the commencement date of this warranty, any defect in the workmanship or the materials used shall be covered. For purposes of this 10-year warranty, it specifically excludes the cover, shroud, platform, legs, actuator lift motors, massage motors, control box, remote controls, power supply, and all power supply cords. The purchaser shall pay 1/5 of the current MSRP of the replacement part, or the entire adjustable base if deemed irreparable at the sole discretion of the manufacturer, multiplied by the number of years after the fifth year from the original purchase date. The manufacturer’s liability shall be limited to the replacement of the defective part(s) ONLY with the purchaser responsible for all service, installation and freight costs for said part. This warranty does not apply to floor models.
Register your warranty online at: https://warranty.ergomotion.com/warranty
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.
Ergomotion Customer Service: (1-888)-550-3746
For a copy of the Ergomotion 10 Year Limited Warranty:
Bedplanet Staff Approved
Guardian 10 Year Extended Warranty - $149.99
Sleep easy tonight with our adjustable bed protection program. Our extended warranty protection plan for your adjustable base will allow you to rest a little easier, by providing peace of mind and protection against failure or breakage of your adjustable base for the next 10 years.
Extended Warranty Coverage
- Failure of electrical components including wiring, motors, and remote control devices.
- Breakage of mechanisms
- Breakage of steel frames
- Breakage of welds
- Stains on adjustable base upholstery
Coverage is provided with in-home service and includes parts & labor. To receive service, simply contact us at 888.996.9890 within 30 days of the occurrence. You will need your original sales receipt and your warranty plan number. See warranty contract for complete details.
