Beautyrest Black Hybrid BX-Class 12.5" Plush Mattress
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10-Year Limited Warranty
COVERAGE
Beautyrest® or Simmons® mattress or foundations used with proper support is protected by a 10 year limited manufacturer’s warranty. The limited warranty covers manufacturing defects in your Beautyrest® or Simmons® mattress or foundation including faults in materials or manufacturing defects in the removable fabric cover available on select models. Replacement of one piece due to manufacturing defect does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser and is not transferable.
EXCLUSIONS
This warranty does not apply to and excludes:
Consumer firmness/comfort preference.
Normal changes in softness or recovery time of high density foams, including memory foam, due to normal use, temperature, or humidity.
Normal body impression(s) as indicated by your warranty code (see chart).
Consumer bed height/weight preference.
Cover (fabric) and handles.
Corner guards.
Bent border/grid wires.
Burns, cuts or tears.
Vermin infestations.
Mattresses or foundations displaying stains or soil that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury.
Mattresses used with an inadequate foundation and/or support system.
Adjustable foundations (see owner’s manual for details on warranty coverage).
Merchandise sold “as-is”, “distressed” or “floor model/sample”.
Claims made outside the 50 United States, District of Columbia, Puerto Rico or U.S. Virgin Islands.
Transportation, inspection, or removal costs of product, except in California.
TERM
The warranty coverage runs from the original date of purchase. Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. Your warranty period is based on the code printed on your white law label as indicated on the Warranty Code Chart below.
| Warranty Code on Law Label | B | J | H | A | P |
|---|---|---|---|---|---|
| Total Limited Warranty | 1 Year | 3 Year | 5 Year | 10 Year | 10 Year |
| Normal Body Impression | 1 1/2” or less | 1 1/2” or less | 1 1/2” or less | 1 1/2” or less | 3/4” or less |
Please refer to Beautyrest.com or Simmons.com for additional codes.
SERVICE
If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. If the Beautyrest® or Simmons® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected.
To receive service under the terms of this warranty contact your original Beautyrest® or Simmons® dealer. If your original Beautyrest® or Simmons® dealer is no longer in business or you have moved outside the service area, please contact Simmons Consumer Services at customerassistance@simmons.com. A copy of original bill of sale is needed to determine original date of purchase. Model name label and law label must be provided to identify the bedding and validate this warranty.
Your Rights Under State Law
This warranty gives you specific rights, and you may have other rights, which vary from state to state. This warranty is extended only to the original purchaser from Simmons Bedding Company or its authorized dealers.
